https://www.braindump2go.com/220-1201.html https://www.braindump2go.com/220-1201.html https://www.braindump2go.com/220-1201.html QUESTION 1 The display in a conference room has a ghost image that does not match the presentation. Which of the following would test resolve the issue? A. Adjust the color settings. B. Correct the keystone. C. Increase the brightness levels D. Replace the mon itor. Answer: B Explanation: A keystone correction adjusts the image shape when a projector is angled either up or down. When a projector is not positioned directly perpendicular to the screen, the image becomes distorted or offset. Correcting the keystone will resolve alignment issues, ensuring that the presentation matches the display. QUESTION 2 A salesperson is unable to use a personal device to access emails and calendar features at a client site but was able to use the device while at the office. Which of the following policies has been enforced on the salesperson's mobile device? A. MOW B. MAN C. MFA D. MAM Answer: D Explanation: Mobile Application Management (MAM) enforces policies restricting access to apps and services based on location, ensuring security at external sites. QUESTION 3 A help desk technician needs to work on a high-volume printer. Users have reported occasional paper jams and smudges appearing on printed documents. Which of the following steps should the technician do next to address these issues? A. Perform a full factory reset. B. Check and clean the rollers. C. Change all the ink or toner cartridges. D. Replace the fuser. Answer: B Explanation: Paper jams and smudging in high-volume printers are often caused by dirty or worn rollers. Rollers are responsible for feeding the paper through the printer. Over time, they accumulate dust, toner residue, or wear out, resulting in misfeeds or jams. Cleaning or replacing them typically resolves this issue. QUESTION 4 Which of the following is designed to be used in commercial spaces? A. USB 3.1 Gen 2 https://www.braindump2go.com/220-1201.html B. Straight tip fiber connector C. Plenum cabling D. Cat 8 Answer: C Explanation: Plenum cabling is designed for use in commercial spaces where cables run through air ducts or plenum spaces, as it has fire-resistant properties and emits less toxic smoke. QUESTION 5 A technician needs to ensure all data communications on all network devices are encrypted when logging in to the console. Which of the following protocols should the technician enable? A. SSH B. LDAP C. FTPS D. SMTP Answer: A Explanation: SSH (Secure Shell) encrypts data communications for secure remote login and management of network devices, ensuring all console connections are encrypted. QUESTION 6 Users are complaining that the audio from a presenter is choppy and unintelligible. Which of the following is causing the issue? A. Webcam B. Digitizer C. inverter D. Microphone Answer: D Explanation: Choppy or unintelligible audio is typically caused by issues with the microphone, such as poor quality, hardware defects, or misconfiguration. QUESTION 7 A technician is troubleshooting stylus issues on identical, company-provided tablets. Users can purchase their own accessories. Some users have no issues, but others report that their styluses charge intermittently and die frequently. Which of the following is the most likely cause of this issue? A. Certain cases are causing charging issues. B. The tablets need to be updated. C. Some of the tablets have ma nufacturing defects. D. The malfunctioning styluses need firmware updates. Answer: A Explanation: The most likely cause is third-party or ill-fitting cases obstructing the contact between the stylus and the tablet charging mechanism. Some cases may not be designed with stylus charging in mind, particularly if users are purchasing their own accessories. QUESTION 8 A customer needs to install a new printer in their network. The customer reports that users had intermittent connectivity issues with previous printers. Which of the following should the technician configure on the new printer to prevent this issue? A. Gateway IP address B. DHCP IP address C. Static IP address D. Public IP address Answer: C Explanation: Intermittent connectivity issues with network printers are commonly caused by changing IP addresses when using DHCP. Assigning a static IP address ensures that the printer is always reachable at the same IP address by client machines. https://www.braindump2go.com/220-1201.html QUESTION 9 A technician needs to confirm that desktop PCs can be deployed to a global, remote workforce. Which of the following specifications should the technician validate? A. Input voltage B. BIOS language support C. Supply chain security D. Power efficiency Answer: A Explanation: Input voltage must be validated to ensure desktop PCs can operate in different regions with varying power standards (e.g., 110V in North America vs. 220V in Europe). Failure to verify input voltage compatibility can lead to hardware damage or operational issues. QUESTION 10 A technician has discovered that some users are connected to a network that is not available on the user interface. Which of the following is the most effective tool the technician can use to identify networks that are not broadcasting SSIDs? A. Cable test er B. Toner probe C. Wi - Fi analyzer D. Loopback plug Answer: C Explanation: A Wi-Fi analyzer is a tool used to detect and analyze wireless networks, even those that are not broadcasting their SSIDs (hidden networks). It provides detailed information about nearby networks, including signal strength, channel usage, and security protocols. In this case, the Wi-Fi analyzer can identify the hidden networks that users are connected to, which are not visible on the standard user interface. QUESTION 11 A company needs to keep a record of tasks performed by an application. Which of the following should the company most likely implement as part of a solution? A. Fileshare B. Syslog C. Database D. SAN Answer: B Explanation: Syslog is used to log system events and tasks performed by applications, providing a centralized record of activity. QUESTION 12 A user reported performance issues on a computer after a recent OS update A technician is confident that rolling back the system will resolve the issue. Which of the following steps should the technician take next? A. Document the findings. B. Investigate any recent infrastructure changes. C. Initiate the system restore D. Verify full system functionality. Answer: C Explanation: If the technician is confident that rolling back the system to a previous restore point will resolve the issue, the next logical step is to initiate the System Restore process. System Restore allows the system to revert to a state before the OS update, which can eliminate the performance issues caused by the update. QUESTION 13 Several storms cause mission-critical servers to go offline unexpectedly A server also goes offline suddenly due to haroNvare failure Upon assessment the company purchases new UPSs to condition power and allow the OSs to shut down gracefully in the event of a power failure However, the UPSs are delayed due to supply chain issues. Which of the following can balance a cost-effective solution with uptime requirements? https://www.braindump2go.com/220-1201.html A. Purchasing backup generators B. Increasi ng input voltage C. Installing redundant PSUs D. Activating a hot site Answer: C Explanation: Redundant PSUs provide fault tolerance by ensuring that if one power supply fails, another will take over seamlessly. This is a cost-effective way to increase uptime while waiting for the UPSs to arrive. QUESTION 14 A user is experiencing multiple issues with an in-place upgrade of a laptop's operating system. The built-in camera is unresponsive, and the user is unable to pair the device with any Bluetooth accessories. Which of the following ate most likely causing three issues? (Choose two.) A. Incorrect configuration of the settings B. OS and device version incompatibility C. Disabled settings following the upgrade D. Full storage E. Outdated drivers F. Corrupted registry entries Answer: CE Explanation: Outdated drivers: Device functionality issues after an OS upgrade are often caused by incompatible or outdated drivers. Disabled settings: Some features may be disabled during the upgrade process, requiring re-enablement. QUESTION 15 A user wants to print files from an overseas office using a shared network folder. The user's laptop has no public-facing internet connectivity. Which of the following can be used to print from the shared network folder? A ADF B. USB C. PCL D. SMB Answer: D Explanation: SMB (Server Message Block)is a protocol used to access files and printers over a network, including across shared network folders. It enables the user to access and print files stored remotely on a shared directory. QUESTION 16 A technician is putting RJ45 connectors on Cat 6 cables. Which of the following tools should the technician use to secure the connectors? A. Loopback plug B. Wire cutters C. Punchdown D. Crimping Answer: D QUESTION 17 A salesperson is unable to reach the internet from a home office PC A support technician wants to verify the router is receiving a valid public IP address. Which of the Wowing is a valid public IP address in this scenario? A. 10.254.128.11 B. 66.157.195.20 C. 172.16.0.30 D. 192.168 1.50 Answer: B https://www.braindump2go.com/220-1201.html Explanation: A valid public IP address must fall outside the private IP address ranges: 10.0.0.0 to 10.255.255.255 172.16.0.0 to 172.31.255.255 192.168.0.0 to 192.168.255.255 66.157.195.20 is outside these ranges, making it a public IP address. QUESTION 18 The output from a dot matrix printer has become lighter over time. Which of the following should a technician do to fix the issue? A. Clean the printhead. B. Replace the ribbon. C. Install a maintenance kit D. Calibrate the alignment. Answer: B Explanation: Dot matrix printers use an inked ribbon that physically contacts the paper through tiny pins. Over time, the ribbon wears out or dries up, resulting in faded or light print output. Replacing the ribbon restores print quality. QUESTION 19 A network administrator must ensure that a printer will still be assigned a specific IP address even if all addresses are depleted. Which of the following network configuration concepts is this describing? A. VLAN B Lease C. Reservation D. Exclusion Answer: C Explanation: A DHCP reservation binds a specific MAC address to an IP address so the device always receives the same IP from the DHCP server. This ensures network devices like printers maintain consistent connectivity and availability even when the IP pool is low. QUESTION 20 A group of friends is gathering in a room to play video games. One of the friends has a game server. Which of the following network types should the group use so they can all connect to the same server and the internet? A. SAN B. MAN C. LAN D. PAN Answer: C Explanation: The appropriate network type for this scenario is a Local Area Network (LAN), which is designed for small, localized networks, such as within a single building or room. LANs are ideal for gaming because they provide high-speed, low-latency connections. QUESTION 21 When installing a network printer, a technician needs to ensure the printer is available after a network is restarted. Which of the following should the technician set up on the printer to meet this requirement? A. Static IP address B. Private address C. Wi - Fi on the printer D. Dynamic addressing Answer: A Explanation: Assigning a static IP address to a network printer ensures it always retains the same address, allowing users and print servers to consistently reach it even after a reboot or network refresh. QUESTION 22 Which of the following cloud models would multiple organizations in the same industry most likely use? https://www.braindump2go.com/220-1201.html A. Public B. Hybrid C. Com munity D. Private Answer: C Explanation: A Community Cloud is designed for use by several organizations with shared concerns (e.g., security, compliance, jurisdiction). It's common in industries like healthcare or finance where multiple entities benefit from a common infrastructure with shared policies. QUESTION 23 A user reports that the printouts from a laser printer have lines and smudges on them. The printer is also intermittently misfeeding the paper. Which of the following components should a technician replace to address this issue? A. Fuser B. Maintenance kit C. Corona wire D. Toner cartridge Answer: B Explanation: A maintenance kit for a laser printer often include srollers, fuser, and other parts that wear out over time. If the printer is smudging and misfeeding, it's a sign that multiple components are failing, which a maintenance kit is designed to resolve. QUESTION 24 A support technician receives a call stating that a user has added a device to the network. The user used the same configurations from another workstation. When both workstations are turned on, neither can access the network reliably. Which of the following is the most likely cause of the issue? A. The new computer has a duplicate IP address. B. The DNS server is registe ring both hostnames. C. The network cable was improperly terminated. D. The security on the switchport needs to be reset. Answer: A Explanation: If two devices have the same static IP address, an IP conflict occurs. This results in both devices being intermittently disconnected or unable to communicate on the network. It's a common mistake when copying configurations manually. QUESTION 25 A management team is concerned about enterprise devices that do not have any controls in place. Which of the following should an administrator implement to address this concern? A. MDM B. MFA C. vpn D. SSL Answer: A Explanation: Mobile Device Management (MDM) enables administrators to enforce controls on enterprise devices, such as restricting apps, ensuring compliance, and remotely managing security policies. QUESTION 26 Which of the following DNS records would an administrator change to redirect email flow? A. MX B. TXT C. SPF D. CNAME Answer: A Explanation: https://www.braindump2go.com/220-1201.html An MX (Mail Exchange)record defines which mail servers are responsible for receiving email for a domain. If you want to change or redirect email traffic, the MX record must be updated with the correct server information. QUESTION 27 Which of the following types of RAM is typically used in servers? A. SODIMM B. Rambus C. DDR3 D. ECC Answer: D Explanation: ECC (Error-Correcting Code) RAM is commonly used in servers to provide error detection and correction, improving reliability in critical systems. It is designed to detect and correct single-bit errors, ensuring data integrity in environments where stability is paramount. QUESTION 28 A technician has just installed a new SSD into a computer, but the drive is not appearing. Which of the following is most likely the reason's? A. The SSD is faulty a nd should be replaced by the manufacturer B. The SSD has not been properly formatted and is not readable C. The SSD is incompatible with the motherboard D. The SSD has not boon installed properly and should be reseated Answer: D Explanation: Improper seating is the most common reason an SSD isn't recognized. Ensuring it is correctly connected resolves the issue. QUESTION 29 A technician receives a S.M.A.R.T. error on a PC. When the technician presses the Esc key, the PC continues to turn on without any further issues. Which of the following should the technician do next? A. Replace the HDD. B. Update the PC's BIOS. C. Close the ticket. D. Change the NIC. Answer: A Explanation: S.M.A.R.T. (Self-Monitoring, Analysis, and Reporting Technology): S.M.A.R.T. is a monitoring system integrated into modern HDDs and SSDs that detects and reports on various indicators of drive health and reliability. A S.M.A.R.T. error indicates that the drive is showing signs of impending failure, even if the PC continues to boot and work normally for the time being. Next Steps: The appropriate action is to replace the hard drive (HDD) because a S.M.A.R.T. error is an early warning of possible hardware failure. Ignoring the warning could result in data loss if the drive fails completely. The technician should also back up the user's data immediately to avoid losing QUESTION 30 Which of the following technologies best allows a phone to connect to a point-of-sale terminal for wireless payments? A. Bluetooth B. NFC C. Wi - Fi D. Cellular Answer: B Explanation: Near-field communication (NFC) is a short-distance wireless communication method widely used in mobile payment systems like Apple Pay and Google Pay. Simply placing the device near a compatible terminal initiates the payment process. QUESTION 31 A technician recently updated the firmware on a dual-BIOS motherboard. Following the update, the system has been stuck in a boot https://www.braindump2go.com/220-1201.html loop and cannot start an OS from any internal or external device. The technician cannot access the UEFI menu either. Which of the following should the technician do next? A. Enable the secondary configuration. B. Downgrade the firmware via USB. C. Start a warranty repair of the motherboard. D. Reapply thermal paste to the CPU. Answer: A Explanation: Dual-BIOS motherboards contain two firmware chips. If the primary BIOS becomes corrupted, the system can failover to the secondary BIOS. Most boards allow manual enabling of the secondary BIOS via a physical switch or jumper. QUESTION 32 Which of the following tools is best to track where an Ethernet cable is patched? A. Crimper B. Punchdown tool C. Cable stripper D. Toner probe Answer: D Explanation: Atoner probe (also known as a tone generator and probe) is the best tool for tracing and identifying cables in a patch panel or wall jack. The tone generator sends a signal through the wire, and the probe helps locate the cable by detecting the tone. QUESTION 33 Which of the following is a Bluetooth network an example of? A. PAN B. LAN C. WAN D. SAN Answer: A Explanation: Bluetooth is a wireless technology designed for short-range communication between devices. It is a classic example of a Personal Area Network (PAN), which supports communication between devices like smartphones, headsets, keyboards, and mice within a few meters. PANs are smaller in scope compared to LANs or WANs. QUESTION 34 Each floor at a new corporate facility will have four printers available for all users to print from AH of the printers will be connected with RJ45 and not joined to a domain. Which of the following needs to be set up to accomplish this task? (Choose two.) A. Printer shares B. DHCP server C. Print server D. Printer subnet E. SMB configuration F. Printer Wi - Fi settings Answer: AC Explanation: To allow multiple users to print to networked printers: Printer shares enable users to access printers shared on the network. Print servers manage print jobs and provide centralized control of printing. QUESTION 35 A customer is able to print most documents with their USB inkjet printer, but the system is unresponsive when printing a certain report from a custom application. Nothing will print until the computer is restarted and the printer is power cycled. A technician remotes into the PC and confirms that the spooler stops working when this report is sent. After cleaning the spooler and reinstalling the drivers from the manufacturer's website, the issue persists. No other sites using the application report similar issues. Which of the following is most likely causing the issue? https://www.braindump2go.com/220-1201.html A. The manufacturer is curating content before it reaches the device to preserve ink. B. The application has a bug that the developer needs to address. C. The system is using the PostScript language instead of the PCL. D. Personal pref erences have changed and documents with graphics are now online - only Answer: B Explanation: If a print spooler crashes specifically with one application and no issue occurs on other systems, the most likely root cause is a bug within that specific application. Restarting the spooler and reinstalling drivers resolves system-wide or hardware-related issues--not app-specific failures. This indicates the application may be sending malformed print data. QUESTION 36 Which of the following networking devices will most likely need to be installed in between the ISP running DOCSIS and the LAN in a SOHO environment? A. Switch B. Firewall C. Cable modem D. Router E. Access point Answer: C Explanation: A cable modem is required to convert the signal provided by the ISP (Internet Service Provider) over a DOCSIS network into a format that is usable by the local area network (LAN). DOCSIS is a standard for high-speed internet over cable television infrastructure, and the cable modem acts as the gateway between the ISP's coaxial network and the LAN. Without the cable modem, devices in the LAN would not be able to access the internet. QUESTION 37 After a technician installs a new motherboard, the computer will not start and fails POST. The technician verifies the power supply is functioning as expected, and the CPU is installed correctly. Which of the following steps should the technician complete next? A. Flash the BIOS. B. Check the CMOS battery. C. Reseat the RAM. D. Reinstall the old motherboard. Answer: C Explanation: A common reason for a POST failure after a motherboard installation is improperly seated RAM. The system requires working memory to successfully complete POST. Reseating (removing and reinserting) the RAM ensures it's making proper contact with the motherboard. QUESTION 38 A computer is experiencing random shutdowns. A technician notices that the fans on the computer work but are noisy. The CPU temperature is about 122°F (50°C) when the computer is started but rises to 208°F (98°C) when applications are opened. Which of the following would most likely fix this issue? A. Replacing the power supply B. Installing a high - performance heat sink C. Adjusting the fan settings D. Adding more RAM to the computer Answer: B Explanation: Excessive heat buildup due to insufficient cooling is a primary cause of unexpected shutdowns. A high- performance heat sink improves thermal transfer, dissipates more heat, and helps maintain CPU temperature within safe limits. When CPU temperatures reach levels like 208°F (98°C), the system may shut down to prevent damage. QUESTION 39 An employee who travels worldwide wants a workstation to perform the same whether the workstation is in the corporate office environment or elsewhere. Which of the following should a technician implement? A. Public cloud https://www.braindump2go.com/220-1201.html B. VDI C. SSH D. SaaS Answer: B QUESTION 40 Which of the following could a user employ to maximize module bandwidth when selecting memory for a high-end gaming computer? A. Error correction B. RAM voltage C. Ch annel configuration D. Physical module size Answer: C Explanation: Channel configuration(e.g.,dual-channel,quad-channel) determines how memory modules communicate with the memory controller. Using matched pairs in dual- or quad-channel setup scan significantly increase memory bandwidth, improving performance -- especially for gaming and video-intensive tasks. QUESTION 41 Which of the following describes the function of an injector? A. To provide only data connectivity B. To supply power across a cable C. To improve wireless performance D. To extend a network connection Answer: B Explanation: A PoE injector is used to add power to an Ethernet cable, enabling the cable to deliver both power and data. This is crucial when connecting to PoE-enabled devices like IP cameras or wireless access points that are far from power outlets. QUESTION 42 A technician is troubleshooting issues occurring on a user's mobile device. Applications and the OS have slow response times, even when performing simple tasks, such as writing an email. Additionally, new applications occasionally fail to launch. Which of the following should the technician do next? A. Move the device to a room with a colder temperature. B. Close unnecessary programs. C. Reset to factory default settings. D. Check the battery health of the device. Answer: B Explanation: The symptoms -- slow response and failed app launches -- indicate that the device's memory or processing resources are over utilized. Closing unnecessary apps can free up RAM and CPU resources, improving performance. QUESTION 43 A user reports slow internet browsing. The technician finds high CPU and memory usage, and pop- ups occur every minute. Which of the following should the technician do next? A. Escalate to the network t eam to check end - to - end connectivity. B. Download and install the latest drivers. C. Update the anti - malware signatures and scan the system. D. Check the wireless settings and validate the DHCP configuration. Answer: C Explanation: High resource usage along with frequent pop-ups are strong signs of a malware infection. The next logical step is to update anti- malware definitions and run a full scan to detect and remove threats. QUESTION 44 A projector has been shutting down after 30 minutes of use, and it has a strange smell The technician confirms the power source is not https://www.braindump2go.com/220-1201.html the cause of the issue. Which of the following steps should the technician take next to resolve this issue? A. Replace the bulb B. Check the projector configuration. C. Clean the fi lter D. Adjust the gamma settings. Answer: C Explanation: Projectors have air filters that prevent dust from entering the internal components. A clogged filter can cause the projector to overheat, resulting in shutdowns and even strange smells due to overheating components. Cleaning the filter is a standard troubleshooting step when projectors exhibit overheating symptoms. QUESTION 45 A user prints a job from a laser printer. The user wipes the page, and the words and images come off of it. The technician replaces the toner cartridge, but the issue persists. Which of the following components should the technician replace next? A. Fuser B. Drum C. Developer roller D. Discharge lamp Answer: A Explanation: In laser printers, the fuser unit is responsible for melting the toner onto the paper using heat and pressure. If the toner rubs off easily, it's a clear sign the fuser is failing or not heating properly. Replacing the fuser will ensure the toner bonds correctly to the paper. QUESTION 46 A technician wants to monitor network statistics for devices communicating with one another on the local subnet. Which of the following devices should the technician install. A. Managed switch B. Router C. Access point D. Firewall Answer: A Explanation: A managed switch provides advanced features such as traffic monitoring and VLAN configuration, allowing a technician to view network statistics for devices on the local subnet. QUESTION 47 A technician receives a tablet that looks like it has a bulge inside. The bulge is pushing the screen away from the backplate. The tablet still turns on when it is plugged in, but the screen looks damaged and turns off when unplugged. Which of the following is the most likely cause of this issue? A. Malfunctioning power supply B. Damaged charge port C. Swollen battery D. Broken screen Answer: C Explanation: The most likely cause is a swollen battery, which occurs when the battery's internal components break down, causing a buildup of gas. This results in: Physical Symptoms: The battery bulges, pushing the screen away. Operational Symptoms: The device may still power on when connected to a charger but fails to hold a charge due to battery degradation. QUESTION 48 Which of the following devices is used to implement ACL polices for an environment? A. Managed switch B. Gateway C. Repeater https://www.braindump2go.com/220-1201.html D. Firewall Answer: D Explanation: A firewall implements ACLs (Access Control Lists) to filter traffic and enforce policies based on rules such as IP address, port, or protocol. QUESTION 49 Which of the following is an advantage of using VDI? A. Authentication is not required on a domain. B. Licensing costs are minimized. C. Less manual configuration is needed for each workstation. D. A virus is automatically contained locally. Answer: C Explanation: Virtual Desktop Infrastructure (VDI)hosts desktop environments on centralized servers. This allows rapid deployment and consistent configuration across multiple users, minimizing manual setup and easing IT management. QUESTION 50 Which of the following display characteristics would be most important to ensure screen images appear the same as printed output? A. Color gamut B. Pixel density C. Refresh rate D. Resolution Answer: A Explanation: Color gamut refers to the range of colors a display can accurately reproduce. For tasks like graphic design or photo editing, ensuring the screen's colors match the printed output is critical. Monitors with wide and accurate color gamuts (e.g., Adobe RGB) are preferred for these applications. QUESTION 51 A technician is troubleshooting an all-in-one laser printer that prints a vertical line when making copies and scans. When users print or receive faxes, the output from the printer is correct. Which of the following should the technician examine to determine the cause of the issue? A. The pickup rollers B. The corona wire C. The document feeder D. The drum assembly Answer: C Explanation: A scratch or debris on the feeder’s glass or its rollers will show up as a vertical line on any copy/sca n, while outgoing prints (which use the drum and toner path) remain unaffected. QUESTION 52 A small company wants the ability to print in full color but needs to pay a minimal initial purchase price for the printer. Which of the following is the best option? A. Thermal printer B. Inkjet printer C. Dot matrix printer D. Laser printer Answer: B Explanation: Inkjet printers are the best choice for a small company seeking full-color printing with a minimal initial cost. While they have higher operating costs (due to ink), they are affordable and capable of high-quality color output. QUESTION 53 Which of the following network services is used to assign an IP address to a network host? https://www.braindump2go.com/220-1201.html A. DHCP B. DNS C. LDAP D. SMTP Answer: A Explanation: DHCP (Dynamic Host Configuration Protocol) is the service used to automatically assign IP addresses to network hosts. It dynamically manages the distribution of IP addresses and configuration details (like subnet mask, gateway, and DNS servers), ensuring no two devices are assigned the same address on the network. QUESTION 54 A systems administrator deploys BitLocker to all devices. However, one of the desktop PCs is not able to encrypt the boot drive. Which of the following should the administrator check? A. TPM B CPU C. RAM D. HDD Answer: A Explanation: BitLocker Drive Encryption in Windows requires a Trusted Platform Module (TPM)to encrypt the boot drive securely. The TPM is a dedicated microcontroller designed to secure hardware through integrated cryptographic keys. It validates system integrity during boot and securely stores the encryption keys. If BitLocker cannot find a TPM or it is disabled in BIOS/UEFI, drive encryption cannot proceed. BitLocker can function without TPM using a USB startup key, but this compromises some security and is not recommended for managed enterprise environments. QUESTION 55 Which of the following resolutions is commonly known as Ultra HD? A. 1920x1080 B. 2048x1080 C. 3840x2160 D. 7680x4320 Answer: C Explanation: Ultra HD (UHD), also referred to as4K UHD, has a resolution of3840x2160. It's four times the resolution of standard 1080p (Full HD), offering more screen real estate and sharper images. QUESTION 56 A user reports that a software application functioned as expected the previous day, but this morning, the user is unable to launch the application. Which of the following describe what the technician should do next? A. Research the symptoms B. Identify any changes the user has made C. Determine which steps need to b e performed. D. Check the vendor's website for guidance. Answer: B Explanation: Identifying changes made to the system is the next step to troubleshoot why an application no longer launches, as recent changes often cause such issues. QUESTION 57 A user experiences a random BSOD while using a computer, but the operating system recovers as expected. Which of the following symptoms would indicate the issue is related to RAM? A. Wrong BIOS configurations B. Continuous reboots C. Distended capacitors https://www.braindump2go.com/220-1201.html D. POST code beeps Answer: D Explanation: During the Power-On Self-Test (POST), the BIOS performs checks on system hardware, including RAM. If the RAM is faulty, POST may produce a series of beep codes indicating memory issues. These beep codes are often the first sign of RAM-related problems, especially if the BSOD occurs randomly. QUESTION 58 Which of the following provides electricity to devices through network cables? A. Edge router B. PoE switch C. Access point D. Patch panel Answer: B Explanation: A PoE (Power over Ethernet) switch transmits both data and electrical power over Ethernet cables to devices like wireless access points or VoIP phones. This is especially useful in areas where separate power sources are not available. QUESTION 59 When turning on a workstation, a technician observes the following message: "Bootable device not found." The technician verifies the correct boot order in the BIOS. Which of the following steps should the technician take next? A. Reformat the HDD. B. Run HDD diagnostics. C. Reseat the RAM. D. Replace the HDD. Answer: B Explanation: If the system reports "Bootable device not found", and the BIOS is configured correctly, the next step is to run diagnostics on the hard drive to check for physical or logical failure. It could be a sign of a failing drive or corrupt boot sector. QUESTION 60 Which of the following storage options would a technician most likely recommend to have large amounts of affordable capacity without concern for read times on a desktop computer? A. 750GB NVMe M.2 SSD B. 2x 1TB PCIe SSD in RAID 1 C. 2TB SATA 3.5 5,400rpm HDD D. 4TB SAS2.5 15,000rpm HDD Answer: C Explanation: For bulk, cost- effective storage where performance isn’t critical, a high -capacity, low-speed SATA HDD offers the best price per gigabyte. A 2 TB, 5,400 RPM drive gives ample space affordably, and slower read times aren’t an issue for secondary or archiv al desktop storage. QUESTION 61 A technician is working on a RAID 1 array that is apparently degraded. The technician verifies the RAM and power are both operating as expected. Which of the following can the technician do to further isolate the issue? A. Perform individual drive diagnostics. B. Run the chkdsk /i command. C. Rebuild the RAID array. D. Reconfigure t he array as RAID 0. Answer: A Explanation: A degraded RAID 1array usually means one of the drives has failed or is failing. The correct next step is to run diagnostics on each drive to identify the faulty one. RAID 1 uses mirroring, so one good drive should still contain all the data. https://www.braindump2go.com/220-1201.html QUESTION 62 Which of the following tools would a technician use to connect wires to an RJ45 connector? A. Crimper B. Cable stripper C. Punchdown D. Loopback plug Answer: A Explanation: A crimper is specifically used to attach RJ45 connectors to the ends of network cables. It presses the connector pins into the cable's wires, establishing a secure electrical connection. A punch down tool is used for wiring patch panels or keystone jacks, not for attaching connectors. QUESTION 63 Users working with large files back up the files to external hard drives. One user's files take longer to back up than other users' files. The user has tried backing up the files to other users' drives with the same results. Which of the following steps should the technician take first to correct this issue? A. Replace the hard drive's USB cable. B. Defragment the user's external hard drive. C. Update the storage drivers on the user's system. D. Instruct the user to compress the files. Answer: B Explanation: If a hard drive is heavily fragmented, file read/write operations can take significantly longer, causing slow backup speeds. Defragmenting the drive organizes the data for more efficient access. QUESTION 64 Which of the following can a user utilize to share their mobile phone connection with their laptop? A. IR B. NFC C. Wi - Fi Direct D. Tethering Answer: D Explanation: Tethering refers to sharing a mobile phone's internet connection with another device, such as a laptop, either through USB, Bluetooth, or Wi-Fi. Tethering effectively turns the mobile phone into a personal hotspot for internet access. QUESTION 65 A financial institution needs a secure way to protect encryption keys used for unlocking chips on its credit cards. Which of the following should the institution use? A. TLS B. AMD C. HSM D. ARM Answer: C Explanation: A Hardware Security Module (HSM) securely manages cryptographic keys, including those used to protect credit card chips. QUESTION 66 Which of the following cloud models exclusively utilizes a local data center? A. Private B. Public C. Hybrid D. Community Answer: A https://www.braindump2go.com/220-1201.html Explanation: A Private Cloud is operated solely for a single organization. It is hosted on-premises or in a dedicated off- site data center, giving the company full control over data, security, and compliance -- often hosted in the organization's own local data center. QUESTION 67 A customer reports that the output from their thermal receipt printer has vertical white lines. Which of the following would most likely resolve this issue? A. Replacing the ink cartridge B. Using the correct paper type C. Installing a maintenance kit D. Cleaning the heating element Answer: D Explanation: Thermal printers create images using a heated print head on specially coated thermal paper. Vertical white lines indicate that part of the heating element is dirty or blocked, preventing heat transfer to the paper. Cleaning the print head (heating element) will restore full functionality. QUESTION 68 A user returns from a trip and discovers a computer that is connected to the LAN times out intermittently Upon investigation, a technician finds the RJ45 pin is not property terminated. Which of the following networking tools is most appropriate to fix the issue? A. Toner probe B. Cable tester C. Punchdown D. Crimper Answer: D Explanation: A crimper is used to terminate an RJ45 cable properly by attaching the connector to the twisted-pair wires. If the termination is not done correctly, the connection will be intermittent or fail entirely. QUESTION 69 A user routinely connects and disconnects multiple devices from a laptop. Which of the following options should a technician recommend to facilitate ease of user mobility? A. Serial interfaces B. Docking stat ion C. Network switch D. USB hub Answer: B Explanation: A docking station is designed to provide a central connection point for multiple peripherals, such as monitors, keyboards, mice, and network cables. It allows users to quickly connect or disconnect all devices by simply docking or undocking their laptop, improving mobility and reducing wear and tear on individual ports. https://www.braindump2go.com/220-1201.html